Start Your Project

Privacy Policy

Last updated: October 2025

At HypeKnot Ltd, accessible from https://www.hypeknot.co.uk, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, products, or services.

1. Who We Are

HypeKnot Ltd is a UK-based creative agency providing Procreate templates, branding, marketing, and IT/web solutions for startups and creators.

Company name: HypeKnot Ltd
Website: https://www.hypeknot.co.uk
Email: [email protected]

We act as the data controller for the personal data we collect from you.

2. Information We Collect

We collect the following types of information:

  1. Information you provide to us directly
  • Name and contact details (email address, phone number)
  • Company name and project information
  • Payment and billing details
  • Any messages or files you send through our contact forms or email
  1. Information collected automatically
  • IP address and browser type
  • Device and operating system details
  • Website usage analytics (pages visited, time spent, etc.)
  • Cookies and similar tracking technologies (see Section 7)
  1. Information from third parties

We may receive basic analytics or ad performance data from trusted partners (e.g., Google Analytics, Meta, LinkedIn Ads).

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our services or products
  • Respond to enquiries and provide support
  • Process orders and payments
  • Improve our website, templates, and marketing materials
  • Send updates, offers, or newsletters (only if you’ve opted in)
  • Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under one or more of the following lawful bases:

  • Contractual necessity – when processing is required to deliver our products or services.
  • Legitimate interests – to improve our business operations and customer experience.
  • Consent – when you subscribe to newsletters or marketing communications.

Legal obligation – to comply with UK laws or tax requirements.

5. Data Retention

We keep your data only for as long as necessary:

  • Customer records: up to 6 years (for accounting/legal compliance).
  • Marketing data: until you withdraw consent.
  • Website analytics: typically retained for 26 months or less (as per Google Analytics default).

After these periods, data is securely deleted or anonymized.

6. Data Sharing and Disclosure

We never sell or rent your personal data.
We may share information only with:

  • Service providers (e.g., hosting, payment processing, email delivery, analytics)
  • Professional advisers (e.g., accountants, legal consultants)
  • Authorities if required by law

All partners are vetted to ensure GDPR compliance.           

7. Cookies and Tracking

Our website uses cookies to:

  • Improve site functionality
  • Measure traffic and user behaviour
  • Personalise marketing

You can manage or disable cookies through your browser settings.
See our Cookie Policy (if you create a separate one) for more details.

8. Your Rights (Under UK GDPR)

You have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion (“right to be forgotten”)
  • Object to or restrict certain types of processing
  • Withdraw consent at any time
  • Data portability (receive your data in a structured format)

To exercise your rights, contact us at [email protected].
We will respond within 30 days.

9. Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • Secure HTTPS encryption
  • Regular website and system updates
  • Limited employee access to personal data
  • Secure payment gateways

However, no system is 100% secure, and we cannot guarantee absolute protection.

10. International Data Transfers

If we transfer personal data outside the UK (for example, via cloud services), we ensure that appropriate safeguards are in place — such as UK adequacy regulations or Standard Contractual Clauses (SCCs).

11. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal data.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last Updated” date shown above.

13. Contact Us

If you have any questions, requests, or complaints about this policy, please contact:

Email: [email protected]
Address: 27 Kenilworth Gardens, Seven Kings, IG3 8DU, London, United Kingdom